Privacy Policy

Crime Watch Box, a New England Security company ("we," "us"), operates crimewatchbox.com. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to this website only — not to the operation of installed Crime Watch Box equipment, which is governed by the agreements in place with each client property.

Information we collect

We collect information you choose to submit through the forms on this site — for example, when you request a site assessment or contact us. Depending on the form, that may include your name, organization, email address, phone number, property address, and details about your project or property. We may also collect basic technical information common to most websites, such as browser type, pages visited, and approximate location derived from your IP address, through standard server logs and analytics tools.

How we use it

• To respond to your inquiries and schedule site assessments
• To prepare proposals and communicate about potential or ongoing projects
• To send occasional updates about our services, which you can opt out of at any time
• To understand how the website is used and improve it

What we don't do

We do not sell your personal information. We do not share it with third parties for their own marketing. Information you submit is shared only with the staff and service providers who need it to respond to you — for example, our email, CRM, and website hosting providers — and those providers are permitted to use it only on our behalf.

Cookies and analytics

This site may use cookies and similar technologies for basic functionality and to measure site usage in aggregate. You can control or block cookies through your browser settings; the site will continue to work with non-essential cookies disabled.

Data retention

We keep inquiry and project information for as long as it's relevant to our business relationship with you, and as required for legal, accounting, or record-keeping purposes. You may ask us to delete information you've submitted, and we will do so unless we have a legitimate need to retain it.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it by contacting us using the details below. Marketing emails include an unsubscribe option, and opting out of marketing will not affect communications about an active project.

Changes to this policy

If we make material changes to this policy, we will update the effective date above and post the revised version on this page.

Contact us

Questions about this policy or your information can be directed to:

Crime Watch Box · A New England Security company
208 Broadway, Malden, MA 02148
617-322-6372 · Contact form